Privacy policy
1. Introduction
Mealgo operates mealgo.co.uk website. We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online food ordering services.
By using our Website, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
Personal Data
Contact Information: Name, email address, phone number, delivery address.
Payment Information: Credit/debit card details (processed securely via a third-party payment processor).
Account Details: Username, password (if you create an account).
Order History: Details of past orders and preferences.
Non-Personal Data
Technical Data: IP address, browser type, device information, cookies.
Usage Data: Pages visited, time spent on the Website, clickstream data.
3. How We Use Your Information
We use your data for the following purposes:
To process and fulfill your food orders.
To communicate with you (order confirmations, delivery updates, promotions).
To improve our services and Website functionality.
To prevent fraud and ensure security.
To comply with legal obligations.
4. Legal Basis for Processing (UK GDPR Compliance)
We process your personal data based on:
Contractual necessity (to fulfill your orders).
Legitimate interests (marketing, fraud prevention).
Consent (where required, e.g., for marketing emails).
5. Data Sharing & Third Parties
We may share your data with:
Restaurants & Delivery Partners: To fulfill your orders.
Payment Processors: To securely process payments (e.g. Stripe).
Service Providers: IT support, analytics, marketing agencies.
Legal Authorities: If required by law (e.g., fraud investigations).
We do not sell your personal data to third parties.
6. Data Retention
We retain your personal data only as long as necessary for:
Order processing and customer support.
Legal and tax compliance.
Marketing (where consent is given).
You may request deletion of your data (see Section 8).
7. Cookies & Tracking Technologies
We use cookies to:
Enhance user experience.
Analyze Website traffic.
Remember preferences.
You can manage cookie settings via your browser.
8. Your Rights (Under UK GDPR)
You have the right to:
Access your personal data.
Correct inaccurate information.
Delete your data (where applicable).
Object to processing (e.g., direct marketing).
Withdraw consent (if processing is based on consent).
To exercise these rights, contact us at [info]@[mealgo].co.uk.
9. Security Measures
We implement:
Encryption (SSL) for data transmission.
Secure payment processing.
Access controls to protect your data.
10. International Data Transfers
If data is transferred outside the UK, we ensure adequate safeguards under UK GDPR.
11. Changes to This Policy
We may update this Privacy Policy. Changes will be posted on this page with an updated revision date.
12. Contact Us
For privacy-related questions, contact:
Email: [info]@[mealgo].co.uk
Mealgo operates mealgo.co.uk website. We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online food ordering services.
By using our Website, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
Personal Data
Contact Information: Name, email address, phone number, delivery address.
Payment Information: Credit/debit card details (processed securely via a third-party payment processor).
Account Details: Username, password (if you create an account).
Order History: Details of past orders and preferences.
Non-Personal Data
Technical Data: IP address, browser type, device information, cookies.
Usage Data: Pages visited, time spent on the Website, clickstream data.
3. How We Use Your Information
We use your data for the following purposes:
To process and fulfill your food orders.
To communicate with you (order confirmations, delivery updates, promotions).
To improve our services and Website functionality.
To prevent fraud and ensure security.
To comply with legal obligations.
4. Legal Basis for Processing (UK GDPR Compliance)
We process your personal data based on:
Contractual necessity (to fulfill your orders).
Legitimate interests (marketing, fraud prevention).
Consent (where required, e.g., for marketing emails).
5. Data Sharing & Third Parties
We may share your data with:
Restaurants & Delivery Partners: To fulfill your orders.
Payment Processors: To securely process payments (e.g. Stripe).
Service Providers: IT support, analytics, marketing agencies.
Legal Authorities: If required by law (e.g., fraud investigations).
We do not sell your personal data to third parties.
6. Data Retention
We retain your personal data only as long as necessary for:
Order processing and customer support.
Legal and tax compliance.
Marketing (where consent is given).
You may request deletion of your data (see Section 8).
7. Cookies & Tracking Technologies
We use cookies to:
Enhance user experience.
Analyze Website traffic.
Remember preferences.
You can manage cookie settings via your browser.
8. Your Rights (Under UK GDPR)
You have the right to:
Access your personal data.
Correct inaccurate information.
Delete your data (where applicable).
Object to processing (e.g., direct marketing).
Withdraw consent (if processing is based on consent).
To exercise these rights, contact us at [info]@[mealgo].co.uk.
9. Security Measures
We implement:
Encryption (SSL) for data transmission.
Secure payment processing.
Access controls to protect your data.
10. International Data Transfers
If data is transferred outside the UK, we ensure adequate safeguards under UK GDPR.
11. Changes to This Policy
We may update this Privacy Policy. Changes will be posted on this page with an updated revision date.
12. Contact Us
For privacy-related questions, contact:
Email: [info]@[mealgo].co.uk